Shipping Information

Warehouse Locations
DTech has shipping warehouses in Reno, NV and Jackson, TN.  The above map shows standard UPS Ground shipping time from each warehouse with DTech being able to cover the majority of the 48 states in 2 days or less via UPS Ground service.

Free Freight
All order exceeding $250 will be shipped Free of Charge via UPS Ground service.  Also, no one likes back orders and we do our best to have product available at all times.  In the unlikely event that we cannot fill all of your items in the first shipment, DTech will pay the freight for shipping backordered items via UPS Ground service.

Shipping Terms 
UPS is the preferred shipping company for orders placed through the DTech web site.  Orders received prior to 3:30 PM Pacific time will usually be shipped the same day.  Shipping charges are the based on the total weight of your order, at published UPS rates.  Items may arrive in more than one box/shipment.  

Shipping Errors Or Parts Damaged In Shipment 
You must notify us with 3 days of receipt of any shipping errors or damaged shipments.  You can click on the Inquiries link at the bottom of this page to file a claim and we will contact you within 1 business day and take of the problem immediately.  
Or, call DTech Customer Service at (800) 648-4720.